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Water Division | City of Sioux Falls Public Works Department

668 W. Algonquin Street, Sioux Falls, SD 57104

Eligibility
Sioux Falls residents
Hours
8:00am - 4:30pm (CT), Monday - Friday
Application process
Call Water Service main number to set up appointments for water meter related questions, concerns, or problems.
Fees
Call for information
Service area
Lincoln County, SD Minnehaha County, SD

Other Information

Age Group

  • Older Adults (65+)
  • Adults (25-64)
  • Young Adults (18-24)
  • Children (0-17)
Responsible for the maintenance, inspection, dispatch, repair, testing, and certification of the city's water distribution metering system. Disconnection information:
  • The City will shut off water due to non-payment Monday - Thursday before 12:00pm.
Before water is shut-off due to non-payment, the resident receives official notices in the mail and may also receive a voice message. A door-hanger is left on the property after the water has been shut off due to non-payment. Payment must be made (including the past due balance and disconnection charge) through the Utility Billing Division Office (605) 367-8131 before service will be restored. If payment is made by 5:00pm, water service can be turned back on the same business day. This may occur well after 5:00pm. Employees do not/cannot accept payments in the field after 5:00pm to restore service that has been disconnected for non-payment. Payments after hours can be dropped off at the drop box located outside of City Hall at 224 W. 9th Street. (DO NOT PLACE CASH IN DROP BOX)
Last Assured
07/02/2025
Providing organization
City of Sioux Falls Public Works Department
Public Works manages the Streets, Utilities, Landfill, and Household Hazardous Waste Facility (HHWF) for the city of Sioux Falls. We also facilitate the planning, design, and construction of the city's annual capital improvement plan. Responsible for​​ maintaining the streets, including snow removal; delivering fresh drinking water; collecting and treating wastewater; maintaining the storm sewer system; delivering power to our power customers while maintaining the street light system; and operating the Regional Landfill and HHWF.