Hotline for Air Travelers with Disabilities | United States Department of Transportation

1200 New Jersey Avenue, S.E., Washington, DC 20590

Eligibility

People with disabilities

Hours

Office Hours: 8:30am - 5:30pm (ET), Monday - Friday (excludes Federal Holidays)

800-778-4838

Voice

Websitehttps://www.transportation.gov/airconsumer/disability

Application process

Phone calls from the public (those with disabilities).

Service area

United States

Provides general information to consumers about the rights of air travelers with disabilities, responds to requests for printed consumer information, and assists air travelers with time sensitive disability-related issues that need to be addressed in real time.

Last Assured

06/05/2025

What's Here

Specialized Information and Referral Accessibility Related Standards/Legislation Compliance Disability Awareness Training Federal Government Agencies/Departments

Providing organization

United States Department of Transportation

Responsible for planning and coordinating federal transportation projects and sets safety regulations for all major modes of transportation.