Long-Term Care Ombudsman Program | South Dakota Department of Human Services
3800 E. Highway 34, Pierre, SD 57501
Eligibility
Anyone residing in or advocating for someone residing in a nursing home, assisted living community, or community living home.
Hours
8:00am - 5:00pm (CT), Monday - Friday
886-854-5465
Voice
Email[email protected]
Service area
SD
Other Information
Age Group
- Older Adults (65+)
- Young Adults (18-24)
- Adults (25-64)
Payment Options
- Free
Long-Term Care (LTC) Ombudsman programs work to resolve complaints related to the health, safety, welfare and rights of individuals who live in LTC facilities, such as nursing homes, assisted living centers and community living homes.
LTC Ombudsman representatives ensure that residents have regular and timely access to ombudsman services, conduct unannounced visits to nursing homes and assisted living communities. The representatives identify, investigate, and work to resolve complaints made by or on behalf of residents. Additionally they provide information to residents, families, and community members about Long-Term Services and Supports.
Last Assured
11/20/2025
Providing organization
South Dakota Department of Human Services
Enhances the quality of life of people with disabilities, in partnership with its stakeholders.