CES is an assessment and referral system to housing resources for those who are experiencing homelessness or at risk of homelessness. It is not a direct application for assistance; rather trained assessors gather information from households to assess needs and barriers to housing. Referrals are sent to providers in communities where vacancies are available. Households can access CES through a physical access point or calling toll free 1-800-664-1349 if a physical access point is not available in their local community.