Oversees U.S. Immigration and Customs Enforcement, U.S. Citizenship and Immigration Services, Federal Law Enforcement Training Centers, Federal Protective Services, U.S. Customs and Border Protection, Transportation Security Administration (TSA), U.S. Coast Guard, U.S. Secret Service, and Federal Emergency Management Agency (FEMA).

Accompanies newly arrived Latinos as they seek to understand U.S. cultural norms and expectations, overcome language barriers, and integrate into Sioux Falls and surrounding communities. Develops educational opportunities that include English language learning for adults, citizenship preparation, and other opportunities to advance. Offers support to Latinos affected by domestic violence through providing resources, accompaniment, and assessment of immigration options. Provides an Immigration Program that is recognized and accredited by the U.S. Department of Justice, and that offers competent, professional and affordable immigration counseling and legal services to Latino individuals and families. Accompanies and educates Latinos while assisting them in accessing social, mental health, medical, dental, legal, employment and other services available in Sioux Falls and the tri-state region. Partners with other agencies in the Sioux Falls area by advocating and collaboratively advancing bicultural and bilingual awareness and services. Upholds and promotes the dignity and human rights of Latino immigrants through advocacy and justice. Partners with local/regional/national agencies and advocates to educate the public and address immigration issues and legislation.

Translation & Interpretation (For jobs, medical/dental appointments, court services, schools, community services). Workforce Placement (providing inroads & assistance to immigrants entering the SD workforce or changing careers). Immigration Services (documentation assistance, transportation, citizenship coaching). Language Education (English as a second language 'ESL' & Spanish classes). Advocacy (referrals and resource connections). Household Needs (Furniture, bedding, etc.).

Provides the following services: workforce development training, basic adult education, computer skills training, CPR certification, English language classes, citizenship preparation, career development, job readiness preparation and test proctoring (in central SD), training and support for child care providers, computer lab, free wi-fi, parenting classes, online GED preparation classes, test proctoring, corporate training, employment training, information & referral for immigrants & refugees, child care resource & referral agency (CCR&R), training and technical assistance for child care providers, Barton tutoring for individuals with dyslexia, and tutoring services.

Works to bring immigrants, immigrant advocates, and non-immigrant community members together to deepen their relationships and cultural understanding. Nearly all efforts are focused on Latin immigrants. Immigrant families in need are provided food, furniture, school supplies, household items, and diapers. Also provides organizing community English classes and connecting ESL volunteers with new English language learners, networking with immigration service providers in Eastern South Dakota, creating a general referral service for immigrants needing assistance, arranging translation services when needed, assisting families with their efforts to change immigration status, and community outreach to educate the non-immigrant community about obstacles immigrants experience in the Brookings area.

Refugee resettlement agency, assisting newly arriving refugees and asylees with the transition of moving to a new land. Services include case management, employment services, education services, English language training, community orientation, and information and referral. May assist clients for up to five years. Provides cultural and diversity training to employers, businesses, agencies, and church groups. Also provides immigration counseling and interpreter services. The Center for New Americans also has some services available for other immigrants who have come to the United States by choice, sometimes for the same reasons as refugees. Services provided for immigrants include English language training, immigration services, and citizenship classes.