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The IT Division provides services to all City departments including all public safety divisions.

HLC211 Helpline Center

City of Sioux Falls App is an app that offers the public the ability to request service for numerous needs. Users can upload a photo from their mobile device and attach GPS coordinates with their submission along with a brief message. A City employee will reach out when the issue is scheduled for repair and/or has been resolved. Community is also built into the app as neighbors can see issues submitted by other users in their neighborhood. The app is available for free for Apple and Android devices. Search for City of Sioux Falls in Google Play or Apple App Store. Citizens can also report a problem​ online. Select a report/request on topics ranging from Abandoned Vehicles Drainage Concerns Grass/Weeks Intersection Flooding Pothole Etc. Who to contact with questions or concerns

HLC211 Helpline Center

Commissioners' office and Commission Department Director's office: coordinates board agendas, packets, schedules, and ongoing projects, acts as a liaison between the board and county departments, media, public, and other governmental entities, prepares budget requests and analysis, county representative for labor relations with the county's two labor unions including negotiations and grievance resolution, and county information. Human Resources: recruitment, hiring, performance management, safety programs, wages, benefits, liability and workers compensation, and employee and management training efforts. Information Technology (IT): resource allocation, network administration, and help desk support. Geographic Information Systems (GIS): creates addresses for the county, creates and maintains all GIS layers, maps for the county, and the Beacon website, creates and updates parcel data, creates soil reports, maintains 911 layer and Master Street Address Guide (MSAG), research and analyze data using reports and maps, updates customer records and addresses for the city and utility companies. Buildings and grounds maintenance: county buildings and grounds projects, maintenance, and staffing.

HLC211 Helpline Center

DataWorks is the City of Sioux Falls Open Data Portal, created as a public platform for accessing, exploring, and downloading data and applications. 

HLC211 Helpline Center

Box Elder 311 is an app that allows residents to report issues, pay utility bills and access city updates by mobile phone or device. The 311 app is currently available on Apple devices, with Android availability expected in the future. Visit the website below for instructions on how to download the app.

HLC211 Helpline Center